Copyright & DMCA Policy

Scope of This Policy

Types of Reports We Accept

We accept reports of alleged infringement or violation of the following rights:

• Copyright - including unauthorized reproduction, adaptation, distribution, public display, public performance, or use of a protected work as Input Content, training material, or Output Content;
• Trademarks and service marks - including unauthorized use of registered or common-law marks, logos, brand names, or trade dress in a manner likely to cause consumer confusion or to dilute the mark;
• Rights of publicity, image rights, and personality rights - including unauthorized use of a person's name, likeness, voice, photograph, or other identifying attributes;
• Unauthorized deepfakes, face swaps, or biometric impersonation of identifiable individuals;
• Other intellectual property rights, where the applicable law of the rights holder's jurisdiction provides such protection (for example, design rights, database rights, or moral rights).

For complaints that do not involve intellectual property - such as harassment, privacy violations, defamation, or other Terms violations - please use the reporting channels described in Section 10 (Reporting and Enforcement) of the Terms.

Who Can Submit a Report

A report under this Policy may be submitted by:

• the rights holder;
• a person or entity authorized to act on behalf of the rights holder (for example, in-house counsel, outside counsel, an authorized agent, or a brand-protection service); or
• any other person legally entitled to enforce the relevant right.

If you are not the rights holder, you must clearly identify the rights holder and describe the basis of your authority to act.

Designated Agent and How to Submit a Notice

Designated Contact

Visiva has designated the following contact to receive notices of alleged infringement:

Visiva Copyright & DMCA Agent STARSEA INNOVATION LIMITED Email: [email protected] Mailing address:

To ensure prompt processing, email is the preferred method of submission. Reports submitted to other Visiva channels (for example, general customer support) may be redirected to the Designated Agent and may experience delay.

Required Information for a Notice

To enable us to evaluate your report, your notice must include all of the following:

• Identification of the right that you claim has been infringed (for example, the specific copyrighted work, registered trademark, or person whose likeness is involved). Where applicable, please provide registration numbers, links to the original work, samples, or other reasonable proof of ownership.
• Identification of the allegedly infringing material on the Service, with sufficient information for us to locate it - for example, the URL, project ID, generation ID, screenshot, or other unique identifier of the prompt, upload, output, public gallery item, or other content at issue.
• Your contact information, including full legal name, mailing address, telephone number, and a valid email address.
• A statement that you have a good-faith belief that the use of the material in the manner complained of is not authorized by the rights holder, its agent, or the law.
• A statement, made under penalty of perjury (or the equivalent under the laws of your jurisdiction), that the information in your notice is accurate and that you are the rights holder or are authorized to act on the rights holder's behalf.
• A physical or electronic signature of the rights holder or the authorized person submitting the notice. A typed full legal name in the email is acceptable as an electronic signature for this purpose.

A notice that does not contain all required elements may be invalid or insufficient and may delay or prevent action on your report.

Language

Notices may be submitted in English. Notices in other languages may be processed where reasonably feasible, but we may request a translation.

Our Response Process

Acknowledgment and Initial Review

Upon receipt of a properly submitted notice, we will generally:

• acknowledge receipt within a reasonable period, typically within 3 business days;
• review the notice for completeness, plausibility, and good faith; and
• determine whether further information is required from you before action can be taken.

Action on Valid Notices

If, in our reasonable judgment, a notice is valid and the report is substantiated, we may take one or more of the following actions, without prior notice and without liability to the user whose content is the subject of the report:

• remove or disable access to the allegedly infringing content (including any associated public gallery posts, downloads, or shared links);
• delete the relevant generation history or stored Output Content;
• restrict the relevant prompts, templates, or features connected to the report;
• notify the user who uploaded or generated the content of the takedown and the reason;
• apply additional technical safeguards (for example, preventing similar generations, adding the relevant material to internal blocklists or hash databases); and
• where appropriate, suspend or terminate the user's account in accordance with our Repeat Infringer Policy (see Section 6).

Targeted Response Time

While response times may vary depending on the complexity of the report, the volume of submissions, and the need for additional information or verification, we generally aim to act on a complete and valid notice within 7 business days of confirmation that the notice is sufficient. Urgent reports involving time-sensitive harms (for example, ongoing impersonation, election-related deception, or sexual or non-consensual intimate content involving an identifiable person) will be prioritized.

Verification

To prevent abuse, we may verify the accuracy of a report before taking action. This may include:

• requesting additional documentation, such as proof of ownership, registration certificates, identification documents, or written authorization from the rights holder;
• comparing the alleged infringing material against the asserted work or right;
• consulting publicly available registries (for example, copyright or trademark registries);
• reviewing relevant account records, generation history, prompts, source materials, watermarks, content credentials, and metadata; and
• where appropriate, seeking advice from external counsel or qualified specialists.

We may decline to act on a notice that, after reasonable review, appears to be incomplete, materially inaccurate, fraudulent, abusive, or submitted in bad faith.

Counter-Notification

If you are a user of the Service and your content has been removed or disabled in response to a notice, you may submit a counter-notification if you believe in good faith that the content was removed as a result of mistake or misidentification.

Required Information for a Counter-Notification

A counter-notification must include all of the following:

• Your full name, mailing address, telephone number, and email address.
• Identification of the content that was removed or disabled, and the location at which the content appeared before it was removed or disabled.
• A statement, under penalty of perjury (or the equivalent under the laws of your jurisdiction), that you have a good-faith belief that the content was removed or disabled as a result of mistake or misidentification.
• A statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located, or if your address is outside the United States, for any judicial district in which Visiva may be found, and that you will accept service of process from the person who provided notification under subsection (c)(1)(C) or an agent of such person.
• Your physical or electronic signature.

Counter-notifications should be sent to [email protected].

Effect of a Counter-Notification

Where required by applicable law, we may forward a valid counter-notification to the original complainant. If the original complainant does not, within the period provided by applicable law (for example, 10 to 14 business days under the DMCA), notify us that they have filed a court action seeking to restrain the user's allegedly infringing activity, we may, in our discretion and to the extent permitted by law, restore the relevant content. Restoration is not automatic, and we may continue to keep content removed where we determine that doing so is appropriate to comply with our policies, the Terms, applicable law, or other legal obligations.

False, Abusive, or Bad-Faith Notices

Submitting a knowingly false, misleading, or materially inaccurate notice or counter-notification may carry significant consequences under applicable law, including liability for damages, attorneys' fees, and costs incurred by Visiva, the affected user, or the rights holder. Under the DMCA, any person who knowingly materially misrepresents that material is infringing, or that material was removed by mistake or misidentification, may be liable for damages.

In addition, we may, in our discretion and to the extent permitted by law:

• decline to act on further notices submitted by the same person or entity;
• restrict access to our reporting channels;
• preserve relevant evidence; and
• cooperate with legitimate legal process or law enforcement requests.

Repeat Infringer Policy

In appropriate circumstances and at our sole discretion, we will limit, suspend, or terminate the accounts of users who are determined to be repeat infringers.

For purposes of this Policy, a "repeat infringer" includes, without limitation, any user who:

• has been the subject of multiple substantiated notices of alleged infringement; or
• has engaged in a pattern of conduct that, taken together, evidences a disregard for the intellectual property rights of others.

We may also take action against users who attempt to circumvent enforcement actions, including by creating new accounts after termination, using alternate payment methods or devices to evade detection, or assisting others in doing so.

Preventive and Technical Measures

In addition to acting on individual reports, Visiva implements proactive measures designed to reduce the risk of intellectual property infringement on the Service. As further described in Section 9 (Automated Filtering, Real-Time Scanning, Content Moderation, and Watermarking) of the Terms, these measures may include:

• Real-time prompt and upload scanning, including keyword detection, rules-based filters, and risk scoring of user prompts, uploaded materials, and generated outputs;
• Detection of high-risk requests, such as prompts referencing protected characters, branded properties, or identifiable individuals without an apparent lawful basis;
• Hash-based or fingerprint-based matching against internal or third-party databases of known infringing or restricted material;
• Watermarking of AI-generated outputs, including visible watermarks and/or metadata-based provenance signals (such as content credentials), to help distinguish synthetic content from non-synthetic content and to support downstream attribution;
• Manual review by moderation and compliance personnel of flagged or escalated content;
• Periodic review of public gallery content, templates, and showcase materials; and
• Restriction, blocking, rate-limiting, or removal of content, prompts, or features that are unlawful, high-risk, or otherwise prohibited under the Terms.

Users may not remove, obscure, alter, disable, or attempt to bypass any watermark, content-credential signal, or other transparency mechanism applied by Visiva, except as expressly permitted by us or through an authorized feature of the Service.

These measures are not perfect and are not a substitute for compliance by users with the Terms and applicable law. Visiva does not guarantee that filtering, detection, or moderation systems will identify all prohibited or infringing material.

International Compliance

We design our copyright and IP-handling processes to align with applicable laws across jurisdictions, including without limitation:

• the U.S. Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512;
• the EU Directive on Copyright in the Digital Single Market (Directive (EU) 2019/790), including obligations relevant to user-uploaded content;
• the EU Digital Services Act (Regulation (EU) 2022/2065), including notice-and-action mechanisms and transparency obligations;
• the EU AI Act, including transparency obligations applicable to AI-generated synthetic content;
• the UK Online Safety Act 2023;
• relevant laws of the Hong Kong Special Administrative Region, where Visiva is operated; and
• other applicable national or regional intellectual property and online-content laws.

Where the laws of multiple jurisdictions apply, we will, to the extent reasonably practicable, apply the standard that provides the higher level of protection for rights holders and users, consistent with our legal obligations.

Relationship to the Terms and Privacy Policy

This Policy operates alongside and forms part of the Terms. In particular:

• Section 5 (Prohibited Conduct) and Section 8 (Content Restrictions) of the Terms set out the categories of content and conduct that are not permitted on the Service, including unauthorized use of copyrighted, trademarked, or otherwise proprietary material.
• Section 6 (User Content) of the Terms sets out the representations and warranties that users make regarding their Input Content and Output Content, including their ownership of, or authorization to use, all such materials.
• Section 9 (Automated Filtering, Real-Time Scanning, Content Moderation, and Watermarking) of the Terms describes the technical and operational measures Visiva applies to user content.
• Section 11 (Suspension and Termination) of the Terms describes our authority to suspend or terminate access to the Service for violations.

Information collected, retained, and processed in connection with the operation of this Policy - including notices, counter-notifications, account information, generation history, access records, and related correspondence - is handled in accordance with our Privacy Policy and applicable law. We may retain such information for the period reasonably necessary to investigate, respond to, and document IPR matters, including to defend against repeat or abusive claims.

Modifications to This Policy

We may update this Policy from time to time to reflect changes in our practices, in applicable law, or in the Service. The "Last Updated" date at the top of this Policy indicates when it was most recently revised. Material changes will be communicated through the Service or by other reasonable means. Your continued use of the Service after the updated Policy takes effect constitutes your acknowledgment of the revised Policy.

Contact

For all copyright, trademark, right of publicity, and other intellectual property reports, counter-notifications, and related inquiries, please contact:

Email: [email protected] Company: STARSEA INNOVATION LIMITED Address:

For general support, billing, subscription, refund, or non-IPR content questions, please contact [email protected] as described in the Terms.